Shipping Policy

At Shopozo, we aim to deliver your order safely and as quickly as possible.

Delivery Area

Shopozo is currently delivering within Pakistan.

Order Processing Time

Orders are usually processed within 1 to 2 business days after confirmation. Processing may take longer during sales, holidays or high order volume.

Delivery Time

Estimated delivery time is:

• Major cities: 3 to 5 business days
• Other areas: 5 to 7 business days
• Remote areas may take longer depending on courier service

Please note that delivery time can vary due to courier delays, weather, public holidays or other conditions beyond our control.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout or informed during order confirmation.

Order Confirmation

After placing your order, our team may contact you through call, SMS or WhatsApp for confirmation and delivery details.

Incorrect Address or Contact Number

Customers are responsible for providing correct name, phone number and delivery address. Shopozo will not be responsible for delays or failed deliveries caused by incorrect information.

Failed Delivery

If the courier cannot deliver because the customer is unavailable, phone is not responding or address is incorrect, re-delivery charges may apply.

Damaged Parcel

If you receive a damaged parcel or product, please contact us as soon as possible. Share your order details, product pictures and unboxing video if available.

Contact for Shipping Help

For delivery updates or shipping questions, contact us:

Phone/WhatsApp: 03258149334
Instagram: @shopozostore
Facebook: @shopozostore
Website: https://shopozo.store