Privacy Policy

Privacy Policy

At Shopozo, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your information when you visit or shop from shopozo.store.

Information We Collect

When you place an order or contact us, we may collect:

  • Name
  • Phone number
  • Delivery address
  • Email address, if provided
  • Order details
  • Payment information, where required
  • Messages or support requests
  • Website usage information such as browser, device and cookies

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Confirm your order details
  • Provide customer support
  • Manage returns, refunds and exchanges
  • Improve our website and services
  • Send order updates or important notifications
  • Prevent fraud and protect our store

Sharing Your Information

We do not sell your personal information. We may share necessary details only with:

  • Courier and delivery partners
  • Payment service providers
  • Website or technical service providers
  • Legal authorities if required by law

Cookies

Our website may use cookies to improve your browsing experience, remember preferences and analyze website performance. You can manage cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information. However, no online system is 100% secure, so customers should also protect their account and payment details.

Data Retention

We keep customer information only as long as needed for order processing, legal requirements, customer support and business records.

Your Rights

You can contact us to request correction or deletion of your personal information, where applicable. You may also unsubscribe from promotional messages if you receive any.

Third-Party Links

Our website may include links to social media pages or third-party services. We are not responsible for the privacy practices of those websites.

Changes to This Policy

Shopozo may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, contact us:

Website: https://shopozo.store
Phone/WhatsApp: 03258149334
Instagram: @shopozostore
Facebook: @shopozostore